Terms of use

1. Who we are

trustcodemx.com is operated by Gabriel Villegas Quirós, an individual doing business as Trust Code MX, located at Privada Lago 26, Colonia Américas Unidas, Alcaldía Benito Juárez, 03610 Mexico City, Mexico. Contact: hello@trustcodemx.com.

Our services are for businesses and professionals 18 or older.

2. Using this website

This website is for information. By using it, you agree to these terms and our Privacy Policy. Don't use it for anything unlawful, to send spam or to try to breach its security.

3. Information and pricing

Content on this website is for information and may change. "Starting at" prices correspond to the base scope described next to them and state their currency and whether taxes are included. A project's price, scope and dates are only binding once they're in a proposal signed by both parties.

Timelines on this website, such as "live in 6 weeks," describe a typical project (Standard option). Each project's timeline is the one in its proposal.

4. Adoption guarantee

• What we promise: if your team isn't using the system 30 calendar days after delivery of an implementation project (Starter, Standard or Complete), we keep working at no additional cost for up to 45 more calendar days to get them there.
• What delivery means: the date of the delivery record or email in which we close the implementation under the proposal.
• What "using the system" means: at least 80% of the users listed in the proposal log activity in the system every week for 2 consecutive weeks. We measure it with the platform's activity logs and share the result with you.
• Conditions:
  1. At least 80% of the listed users attend the scheduled training sessions or their rescheduled dates.
  2. You name a point person on your side and deliver the agreed information on time.
  3. No one other than Trust Code MX has changed the system's structure (boards, columns, automations or integrations) without agreeing it with us.
  4. The project is paid according to the proposal.
• What's included: additional training sessions and the adjustments needed for adoption, within the approved scope.
• What's not included: scope changes, new processes, software licenses, refunds or specific business results such as sales, revenue or savings.
• How to request it: email hello@trustcodemx.com within 15 calendar days after the 30-day mark following delivery.
• Signed proposal: if your proposal says something different, the proposal governs.

5. Intellectual property

The text, design, logos and code on this website belong to Trust Code MX or are used with permission. monday.com is a registered trademark of monday.com Ltd.; Trust Code MX is an independent certified partner. You may not copy or reuse the website's content without permission. What we build for each client is governed by that client's proposal.

6. Third-party links and tools

This website links to and uses third-party tools, such as our scheduling calendar and bot protection. We're not responsible for their content or practices; their own terms apply.

7. Liability

We make reasonable efforts to keep this website working and its information accurate, but we don't guarantee it's free of errors or interruptions. To the extent the law allows, we're not liable for indirect damages arising from your use of the website. Nothing here limits rights that the law doesn't allow us to limit. Each party's liability in a contracted project is governed by its proposal.

8. Privacy and text messages

How we handle your data is explained in our Privacy Policy, and text messages are covered in our SMS Terms.

9. Governing law

These terms are governed by the laws of Mexico. Any dispute about the use of this website will be resolved by the courts of Mexico City, unless a law that protects you says otherwise. Contracted services are governed by the law and dispute resolution method stated in their proposal.

10. Severability

If any part of these terms is found invalid, the rest remains in effect.

11. Changes and language

We'll post any change on this page with a new date. Changes don't affect proposals already signed or guarantees already requested. These terms are published in English and Spanish; if there's any difference, the Spanish version prevails.